Trust - The Business Case

“Mistrust doubles the cost of doing business”
  -John O. Whitney 

Everyone talks about trust, but few understand what it really means, how it is built or destroyed. Failure to deal with issues of trust has a high cost, both for the organization and the individual. What is it costing you? 
​In this class we’ll explore: 

• The Distinctions of Trust
• The Physical Body of Trust
• Emotions/Moods of Trust and what actions are available to us from each of these
• Authentic Trust versus Blind Trust
• Promises versus Expectations

Course Duration:  4 hours