Navigating Difficult Conversations
According to Thomas Kilman, there are 5 styles of conflict with all 5 styles being equally valuable. Each person tends to favor 1-2 styles and practice them more often than other styles.
In this workshop, we will first take the Thomas Kilman Inventory (TKI) to identify those styles we use most. We will then work with the principles from the book, Difficult Conversations to see how we might better handle a ‘difficult conversation’ that may arise from a personal conflict and explore how it might be different than our preferred conflict style.
Course Duration: 3 hours